General support
Email NextWatchAI@Gmail.com for extension, feature or account questions.
Contact NextWatch AI
For the fastest response, explain what happened and include the extension version, browser version and the email used for payment when relevant.
Billing and refunds
Include the payment date, amount, plan or credit pack. Never send complete card details.
Technical issues
Include the steps that caused the issue and a screenshot when safe to share.
What to include when you contact us
Chrome extension
Tell us the extension version, Chrome version, the YouTube page or action that caused the problem and the steps needed to reproduce it. Remove personal data from screenshots before sending.
Independent website diagnostics and calculators
Include the exact tool URL, the input format, the settings used and any visible error message. Please do not send sensitive source documents unless there is a clear, safe support need.
Billing or purchases
Email NextWatchAI@Gmail.com with the approximate purchase date and relevant order details. Never share your full payment-card number or passwords. Response times may vary depending on the request.